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General Sales Terms and Conditions

In order to simplify your online purchase, we strongly encourage you to carefully read the general terms and conditions outlined below.

The Seller is

Bulbo BV.
Geisterenstraat 35
4834 HB Breda
The Netherlands
VAT: NL 855406859B01

online store

Intellectual Property Rights
The website and all material contained within are protected by copyright and all other intellectual property rights. Hence, the Buyer can view, print, reproduce and copy the contents of the website, including texts, images and the logo solely for personal or publicity purposes and in no case for commercial purposes. For any other use, the Buyer must be authorized by or by the owner of the relative intellectual property right.

Upon making the order, the Buyer declares to have viewed all the information provided and to wholly accept the specified general terms and conditions. In compliance with the Dutch law on distance sales, the Buyer, after concluding the online purchase, must save and conserve an electronic copy of the general sales conditions. Confirmation of the order is valid as acceptance of the general conditions herein, without any possibility of appeal or legal action.

Information on illustrated products
Our products are divided in categories: by clicking on the name of the product, the product code, description, producer, price, technical information and photographs will appear. Images of our products are reproduced as accurately as possible, but may not correspond exactly to the purchased product and may differ in dimension or other features.

All prices appearing on the website are in EURO and are inclusive of VAT. A free shipping option is available for selection in the checkout process for every purchase of at least 90€. For any purchase of less than 90€ the shipping cost depends on the destination country and will be added to the final price (see Shipping & Returns). Prices can be modified at any moment and without warning by Bulbo, which undertakes to apply the price indicated on the website at the time of the order.

How to place an order
Orders can be made online at, using the specific section of the website. All available products are listed on the Shop page, divided in Collections.

In order to make a purchase enter the “Specific Product” page (clicking on the product image/name)  to find detailed information and select the features (i.e. plug type, type of seeds, and so on). Once the features have been selected, it is possible to check whether the product/s is/are in stock and, hence, insert it/them in the shopping cart, clicking on the “Add to Cart” button.

In the Cart page the Buyer can modify the product purchase amount (click +/- in the “quantity” box connected to each product), adding or deleting items from it.

Click “Proceed to check out” to proceed to the purchase phase. At this point the Buyer will be asked to supply shipping information, and then to select the favorite payment option. In case of Bank Transfer the Buyer will receive an email from Bulbo, containing instructions on how to place the payment and how to confirm the order via email. For other types of checkout (Paypal or Credit Card) the Buyer passes onto a protected SSL (Secure Sockets Layer) connection and will be asked to type all the relevant information for completing the transaction.

Once the payment has been processed, the Buyer will receive an email containing the PayPal receipt at the address provided during registration. Contemporaneously, the Buyer will also receive a confirmation email concerning the details of the delivery of the order. The Buyer must verify the accuracy of the information and communicate any modifications. The confirmation email of the receipt of the order is always made on the condition of acceptance of the order; in the case of non acceptance, the client will be immediately informed. Bulbo waives every right to reimbursement for damages or compensation, as well as any contractual or extracontractual liability for direct or indirect damages to persons and/or things, provoked by the non acceptance, even in part, of an order.

With any concerns, write to:

IMPORTANT: The Buyer undertakes to correctly insert all of the requested information. Errors on the Buyer’s part in supplying shipping information (i.e. incorrect address, non-existent telephone number, incorrect ZIP code, etc.) will result in the automatic cancellation of the order. The Buyer will immediately be contacted via email for any clarifications and refunded the sum paid for the order.

For delivery information, see Shipping & Returns.

Rescission of the contract and express cancellation
Bearing sufficient motivations, Bulbo reserves the right to terminate the stipulated contract simply by communicating this decision to the Buyer. In the case of such an event, the Buyer has the right solely to a refund of the already-paid sum, excluding any damage or compensation. Fulfillment of the obligations assumed on the part of the Buyer, including the regular payment of the purchased goods, are fundamental elements of the sales contract. Hence, by express and essential agreement, the lack of fulfillment, even of only one of these obligations, on the part of the client will determine the withdrawal of the rights of the contract without the need of the ruling of a judge. Bulbo reserves the right to take legal action for the compensation.

Payment method
The secure payment method (alternatively PayPal or Stripe Gateway) apply a broad range of systems: from the most widely used credit cards to pre-paid and rechargeable cards.

TOTAL SECURITY OF THE TRANSACTION: during the insertion and processing of the relative credit card data, the Buyer passes onto a protected SSL (Secure Sockets Layer) connection which guarantees a maximum level of security, privacy and confidentiality of communication between the Buyer and the bank; in fact, all financial information is collected by PayPal or Stripe Gateway  and neither Bulbo nor a third party can have access. Therefore, in no circumstance Bulbo is liable for the fraudulent and improper use of credit cards by third parties at the moment of payment of products ordered on the website. Furthermore, Bulbo cannot know the motivations for the refusal of a transaction on the part of the bank and, therefore, declines any liability in such cases.

For more information have a look at our Privacy Policy and at PayPal and Stripe Terms and Conditions.

© 2017
Bulbo® is a trademark of Bulbo B.V.
NL 855406859B01